A new doctor came into town and set up shop 4 months ago.
I’m a doctor too, so I was worried about losing any of my clientele.
Sure enough, some of my regulars failed to reschedule appointments and I started getting faxed requests to send their medical records over to this new doctor.
After a few months had passed, things weren’t improving and appointments scheduled with me had reduced by 37%.
I was furious.
I called the other doctor’s office to give him a piece of my mind, but even their on-hold message was taunting me: “Thank you for your patients”.